Privacy Policy

Privacy Policy

        We are Integrated BIM Ltd (“we”, “us”, “our” or Integrated BIM) and our registered office is at TakeOFF, Level 2 (Rm. 300), University of Malta, Msida MSD2080, Malta. We take your privacy very seriously, and it is important to us that you can use and enjoy our site without having to compromise your privacy in any way.

Our privacy policy explains how we will use your personal details.

       In summary, we treat your personal details with the care and respect that they deserve. We store all of your personal details on a secure server within the European Economic Area. Where we have given you, or where you have chosen, a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.



Personal Data

      “Personal Data” means any information relating to an individual that identifies the individual or could reasonably be used to identify the individual regardless of the medium involved (e.g. paper, electronic, video, audio). Personal Data includes obvious personal identifiers (e.g. name, email address, postal address, telephone number, etc) as well as information that can indirectly identify the individual when combined with other information. For example, Personal Data includes passwords, IP addresses, pictures, online search history, geolocation information, etc.

Personal Data Collected

       Personal data is collected by Integrated BIM.

When registering to receive the newsletter or as a member, the following information will be collected:

  • Name;

  • Company Name;

  • Email Address;

  • IP address;

  • Opt-in time and date (where applicable);

  • Browser used;

      Some of the above information may also be collected when filling out a survey, a clear request to opt-in will always be provided across all methods of data collection.

      No sensitive data is stored by Integrated BIM


      Given the nature of Integrated BIM, we do not collect any sensitive personal details (e.g. information about your race, political opinions, or religious beliefs) about you.

      If you are under the age of 18, you are prohibited from using Integrated BIM and having a profile with us. We do not knowingly collect information from or direct any of our content towards children. If we learn or have reason to believe that you are under the age of 16, we will have to remove your Integrated BIM profile. We’re sorry for any inconvenience caused.

Data Use

       Personal data is collected to provide an overall better user experience for our customers. By using our website, you agree that we may use your information to:

  • Inform you about news and information relating to our business – including new product launches, product improvements, and general business news (only where you specifically opt-in);

  • To efficiently process online transactions;

  • To ask for ratings and reviews of services or products;

  • Analyze the volume and behavior of the visitors to our site;

  • Analyze open and click-through rates of our email campaigns to understand patterns in behavior and to offer more relevant content;

  • Receive feedback from our customers to resolve any issues and provide an overall better customer experience;

  • Personalize content to be more tailored to our customers;


       Any marketing newsletters or emails sent by Integrated BIM to our customers include clear ‘update preferences’ and ‘unsubscribe’ links at the bottom of each email. These can be used at any time to change details or to unsubscribe and no longer receive any further marketing communications. Any requests received by other means will be dealt with appropriately and efficiently by Integrated BIM.

Integrated BIM continues to send you marketing communications via this method as long as you remain on the database and do not actively unsubscribe.

      When we might share your information with other people

We will not share your personal information unless:

  • We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use.

  • Our business enters into a joint venture with, or is sold to, or merged with, another business. We may then share your information to our new business partners or owners.

  • We use third parties to carry out business activity and they require personal data to do so. This may include analytics and search engine providers that assist us in the improvement and optimization of our site.

  • You have agreed to it being shared with third parties for relevant marketing activity (e.g. exhibitors, see below).

      Where relevant, we will require that third parties follow our data protection and privacy policies and will require that such third parties do not use your personal information for their own business purposes without your prior consent.


Other Forms of Communication

     Other methods of marketing communication such as telephone calls, SMS, and direct mail may be used on occasion.



Case Studies and Testimonials

       Integrated BIM occasionally publishes customer case studies and testimonials on our site and social media sites. Permission to do so is always appropriately gained from all parties involved.

Third Parties

      Integrated BIM may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling mailing or orders, carrying our surveys, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, etc.

Personal information provided to Integrated BIM may be forwarded to our third-party providers in order to perform certain functions but will not be used for any other purpose outside of the customer request. Integrated BIM ensures that any third-party providers are fully aware and compliant with our data protection practices and the new GDPR legislation.

Integrated BIM will not sell your data to any third parties for marketing purposes.

Integrated BIM will link to third-party websites from our own website, we are not responsible for the privacy practices of such websites.



Right to be Forgotten

       As well as accessible ‘opt-out’ links on all of our email campaigns. Individuals can make a request to have any personal data completely removed from all of our systems by placing a right to be forgotten request. This can be placed by sending an email to





       Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track your use of a website and to compile statistical reports on website activity.

The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth information about cookies. You can set your browser not to accept cookies and the IAB website tells you how to remove cookies from your browser. However, in a few cases, some of our sites may not function if you do not permit cookies from your browsers.

       We automatically collect and store the following information about your visit to our site:

  • the internet domain and the IP address from where you access our site;

  • the type of browser software and operating system used to access our site;

  • the date and time that you accesses our site;

  • the pages you enter, visit, and exit from our site; and

  • if you linked to our site from another site, the address of that site.


       The cookies we use are “analytical” cookies. They allow us to identify click stream patterns, to improve our site, and to learn about the number of visitors to our site and the types of technology that our visitors use. We only use this information to ensure that our site stays compatible with a selection of browsers and systems, and to ensure that our site appeals to a wide audience.

Integrated BIM will store the information collected by cookies for fifty months.




The site uses:

      Google Analytics cookies to monitor how many users are using the site, how they find the site, which pages they visit, and what type of devices they are using – please, note we cannot identify individual users.

  • Google Adwords;

  • Hotjar - collects and stores information about users' behavior on the website. It tracks what pages users are visiting and where they click. The aim is to examine the user's experiences on the website in order to make it more user-friendly. 

  • Cookies set by Google Maps;

  • Youtube cookies if you play a video hosted by Youtube;

  • Session cookies are used for all users;

  • Cookies used to remember user type;


       We presume that users who have their web browsers set up to accept cookies and who continue to use our site have accepted Integrated BIM’s use of cookies.

       Users who do not want to have cookies saved on their computer or other devices can block them. Users who do not block cookies are presumed to have given their consent to the cookies used on this site.

Data Storage

       Integrated BIM stores information in order to fulfill customers’ requests and contractual obligations as well as to improve the overall user experience for our customers.

       Data is stored on our secure internal network, in our third-party email marketing platform (Mailchimp), on our website, active databases, shared network drives, cloud servers, and by other means.



How long do we keep your personal details for?

      We only keep your personal details for as long as is necessary, after which time they are securely deleted. Don’t forget that you have the right to be forgotten at any time.


Accessing your personal details

       You have a right to request a copy of the information that we hold about you at any time. To obtain a copy of this information, please In certain circumstances, we may make a reasonable charge for this service.

If your personal details are inaccurate


       We are committed to ensuring that the information which we hold about you is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate

Your right to be forgotten

        You have the right to have your personal details erased. If you would like your personal details to be erased, please email

Other websites 

       Our site may contain links to other sites. This privacy policy only applies to our site. If you are using another site, you should read their privacy policy.

Changes to our privacy policy

       We keep our privacy policy under regular review. Any updates are posted on our site. This privacy policy was last updated on 16 February 2020.

Contacting us

Any questions or comments relating to this statement or our site should be sent to: or Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX

Changes to Privacy Policy

Integrated BIM reserves the right to update our Privacy Policy at any time. Any modifications to this policy will be communicated to our customers via our website or by email.